Support

Thank you for using my apps! I’m here to help if you have any questions, issues, or feedback.

Contact Me

The best way to reach me is via email:

📧 shayanzahid0@gmail.com

When contacting support, please include:

  • The name of the app you’re using
  • Your device model and iOS version
  • A clear description of your issue or question
  • Screenshots if applicable

Frequently Asked Questions

How quickly will I receive a response?

I typically respond to support inquiries within 24-48 hours. During busy periods, it may take slightly longer, but I will get back to you as soon as possible.

How do I report a bug?

Please email me with a detailed description of the bug, including:

  • Steps to reproduce the issue
  • What you expected to happen
  • What actually happened
  • Device model and iOS version
  • Screenshots or screen recordings if possible

How do I request a feature?

I love hearing ideas from users! Send me an email describing the feature you’d like to see and how it would improve your experience. While I can’t implement every request, I carefully consider all feedback for future updates.

How do I restore my purchases?

If you’ve reinstalled an app or switched devices, you can restore your purchases:

  1. Open the app
  2. Go to Settings or the subscription/purchase area
  3. Look for a “Restore Purchases” option
  4. Sign in with the same Apple ID used for the original purchase

If you’re still having trouble, please contact me with your issue.

Is my data backed up?

  • Local data: Data stored locally on your device is included in your regular iOS backups (iCloud Backup or iTunes/Finder backup)
  • iCloud sync: If the app supports iCloud synchronization and you have it enabled, your data syncs across your devices automatically

How do I delete my data?

You can delete your data by:

  • Deleting the app from your device (removes local data)
  • Disabling iCloud sync in the app’s settings
  • Removing app data from your iCloud storage via Settings → [Your Name] → iCloud → Manage Storage

How do I cancel a subscription?

Subscriptions are managed through Apple:

  1. Open the Settings app on your device
  2. Tap your name at the top
  3. Tap “Subscriptions”
  4. Select the subscription you want to cancel
  5. Tap “Cancel Subscription”

For more help, visit Apple’s subscription support page.

App Reviews

If you’re enjoying an app, I’d greatly appreciate a review on the App Store. Reviews help other users discover my apps and motivate me to keep improving them.

If something isn’t working right, please reach out to me first — I’d love the chance to help resolve any issues!

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